Customers of Zenith Bank have taken to social media to voice their frustration over a significant service outage that has left many unable to access their funds through ATMs or the mobile app. As of 3:11 PM, users reported persistent difficulties in conducting transactions, prompting widespread complaints about the inconvenience caused by the disruption.
“I can’t believe it’s 3:11 PM and we still can’t use our money in your bank,” one frustrated customer tweeted. “You can’t imagine the inconveniences you have put your customers through today.” The sentiment was echoed by numerous others, highlighting the impact of the outage on their daily activities and financial obligations.
The bank has not yet issued a formal statement addressing the situation or outlining the cause of the service disruption. Customers are expressing concern over the lack of communication, urging the bank to provide timely updates and solutions.
Many users have shared their experiences of being stranded without access to cash, raising alarms about the reliability of the bank’s services. “This is unacceptable. How are we supposed to manage our finances without access to our money?” another customer expressed.
As the situation unfolds, customers are hoping for a swift resolution from Zenith Bank, along with clear communication regarding the cause of the outage and steps being taken to prevent future occurrences. The incident underscores the vital importance of reliable banking services in everyday life and the need for financial institutions to prioritize customer service during disruptions.
Comments
Post a Comment